Frequently Asked Questions (FAQ)
Your Questions, Answered
Shipping
We ship your products with additional insurance via Royal Mail and ParcelForce, ensuring safe and secure delivery throughout the United Kingdom.
Delivery Time
Our delivery time averages between 6 and 11 working days. This is due to the high demand for our popular products, which often sell out quickly, requiring us to wait for new stock to arrive.
Not satisfied with the product?
That's unfortunate! However, we understand that this can happen. That’s why we offer a 14-day return and exchange guarantee. Just send us a message via the contact form, and we’ll ensure you receive prompt and reassuring assistance.
Need help?
Click HERE to contact us. We strive to respond within 24 hours.
Customer Service?
Our customer service is available 5 days a week to assist you. Do you have questions or need help with something? Send us a message via the contact form on this Page!